We are Allianz, a worldwide insurer aiming at protecting its customers against a variety of risks. Our postal address is Postbus 761, 3000 AT Rotterdam, the Netherlands.
You are not obliged to provide us with your personal data. If you decline to do so, there is a possibility that we will no longer be able to provide a certain product or service to you. In such a case, we will inform you as soon as possible.
We may use automated decision-making in the processing of your personal data. We analyse your personal data or make predictions by linking your personal data e.g. to behaviour, location and personal preferences. Based on these analyses or predictions, we may or may not make you an offer. If you have any questions about automated decisions, please feel free to contact us.
Our service provision sometimes includes the use of the services of third parties, such as insurers, intermediaries, reinsurers, the Dutch Central Information System Foundation (CIS) or third parties processing your personal data on our orders. We may provide such third parties with your personal data. We make proper agreements with these third parties for processing your personal data, in the form of data processing agreements.
With regard to special personal data, e.g. data concerning your health, we process this in the most careful manner.
We process criminal data only on the grounds stated in the Algemene Verordening Gegevensbescherming (General Data Protection Regulation). In doing so, we adhere to the Insurers & Criminality Protocol of the Dutch Association of Insurers and the Financial Institutions Incident Warming System (PiFi). We may, for example, exchange personal data regarding criminal activity, such as fraud, with other financial institutions and investigation departments.
Our affiliated Allianz companies are entitled to share the personal data we process with each other for the purposes as described above. All rights and obligations that apply to this are set out in data processing agreements.
Allianz also has internal rules for the international exchange of personal data between other Allianz entities outside the Netherlands. These rules are called the Binding Corporate Rules. At you request we will provide you with a copy of the Binding Corporate Rules.
We will keep your data as long as necessary in order to fulfil the aforementioned reasons for processing and/or as long as required by law. In principle, we use retention periods:
Sometimes it is necessary, to use different retention periods.
The Personal Data Processing Code of Conduct of the Dutch Association of Insurers applies to the processing of personal data. The full text of the Code of Conduct can be consulted on the website of the Dutch Association of Insurers (www.verzekeraars.nl). You can also ask for a copy at the Dutch Association of Insurers (Postbus 93450, 2509 AL Den Haag, the Netherlands; telephone number +31 (0)70 333 85 00).
With a view to a responsible acceptance, risk and fraud policy, we record your data in the Central Information System (CIS) of insurance companies operating in the Netherlands. The CIS Foundation (Bordewijklaan 2, 2591 XR, Den Haag, the Netherlands) manages these data. To us as an insurer, the purpose of personal data processing in the CIS consists of risk assessment and management, and combating insurance crime. The data we record in the CIS are used to safeguard the security and integrity of the financial sector. Data are also used in an anonymised way for statistical analyses. In addition, we record your customer details centrally to be able to find persons, companies, objects and the addresses of the premises to which any specific insurance applies in case of an emergency, an incident such as insurance fraud, or an investigation by the police and the judicial authorities. Furthermore, we register claim notifications. These claim notifications are neutral: we do not record information about blame or liability. For more information, visit www.stichtingcis.nl. You will also find the CIS Privacy Statement there.
We have taken appropriate measures to secure your visit to our websites and the use of it, and preventing the abuse of. For example, all employees who can access data are bound to confidentiality.
When you visit our website, we may collect and store visitor data. We do this for the purpose of enhancing the user-friendliness of our website. Small text files may also be sent to your computer in order to facilitate our mutual communication (cookies).
If you wish to exercise these rights or if you have other questions about the way we process personal data, please contact our Data Protection Officer at: Postbus 761, 3000 AT Rotterdam, the Netherlands or send an e-mail to firstname.lastname@example.org
We will change this Privacy Statement unilaterally from time to time. You will find the most recent version of this Privacy Statement on this website of Allianz. We recommend that you read the Privacy Statement on this page with some regularity.
This Privacy Statement applies to all our affiliated companies. These are: